Oshkosh Public Library

Negotiating the impossible, how to break deadlocks and resolve ugly conflicts (without money or muscle), Deepak Malhotra, Harvard Business School

Label
Negotiating the impossible, how to break deadlocks and resolve ugly conflicts (without money or muscle), Deepak Malhotra, Harvard Business School
Language
eng
Bibliography note
Includes bibliographical references and index
Illustrations
illustrations
Index
index present
Literary Form
non fiction
Main title
Negotiating the impossible
Nature of contents
bibliography
Oclc number
922912950
Responsibility statement
Deepak Malhotra, Harvard Business School
Sub title
how to break deadlocks and resolve ugly conflicts (without money or muscle)
Table Of Contents
Preface -- Introduction -- Power of framing -- The power of framing -- Leveraging the power of framing -- Logic of appropriateness -- Strategic ambiguity -- Limits of framing -- First-mover advantage -- Power of process -- The power of process -- Leveraging the power of process -- Preserve forward momentum -- Stay at the table -- Limits of process -- Changing the rules of engagement -- Power of empathy -- The power of empathy -- Leveraging the power of empathy -- Yielding -- Map out the negotiation space -- Partners, not opponents -- Compare the maps -- The path forward -- Notes -- Index -- Acknowledgments -- About the author
Classification
Content
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